Arquivo Dúvidas Frequentes

Frequently Asked Questions

Start by sending a budget request informing what services you want, dates, arrival and departure times and number of passengers.

After the request for quotation, we send you a link with the PayPal coupon for payment where you use the credit card. The environment is totally safe and we do not have access to your card details.

Yes. For all the confirmed reservation we send a voucher, that you present to the operator of the contracted service.

Yes. See our certificate of Ministry of Tourism of Brazil.

If you have a problem and can not travel, it is possible to keep your payment with us and when you have the new travel date we change the reservations. Or you can request the return of the amounts paid.

For each type of service there is a policy of changes and cancellations of reservations, and the respective percentages of returns of the amounts paid . In each voucher you have the information.

Also the return of the amounts paid we make through PayPal, where you can transfer to the bank account.

Yes. To send a payment coupon to each person in the group we need to have everyone’s e-mails.